Shipping & Delivery

COVID-19: SHIPPING DELAYS!!

We are experiencing shipping delays due to logistics and travel restrictions  in most countries. This is completely out of our control, but we do understand this is frustrating. Please allow up to 20 days of delay.

For Australian orders, Aus Post has notified delivery delays and more information is available in their website.

Thank you for your patience and understanding.

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FREE SHIPPING

We provide worldwide shipping from our warehouses via ePacket, EMS and USPS. We charge a flat rate shipping AU$7.5 (US$5) or FREE shipping for orders over AU$50 (US$35).

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
Australia, New Zealand 2-3 weeks
United States 2-3 weeks
Canada, Europe 2-3 weeks
Central & South America 3-4 weeks
Asia 2-3 weeks
Max. delivery time – 45 business days.

*This doesn’t include our 2-5 day processing time.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages if coming from different warehouses.

If you have any other questions, please contact us and we will do our best to help you out.

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